How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you wish to return
- You will receive a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be unused, in original condition - Items will not be eligible for full refund if they display scratches, stick marks, fingerprints or show other signs of use.
- Please ensure all items are returned in their original packaging, including the bags in which they were received.
Free gifts, custom displays, or promotional items are not eligible for return!
Are there any charges for return?
- All returns may be subject to a 15% restocking fee.
- Original shipping charges are non-refundable
- Customers are responsible for return shipping costs
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 10 working days.