We ask that customers contact us within 14 business days of receipt of delivery to report any damages. - Any damages not reported within 14 business days of receipt of delivery will become the responsibility of the customer.
Please note that returns may be subject to a 15% restocking fee.
Items are to be returned in their original sale condition. Items need to show absolutely no signs of use, abuse, stick marks, or fingerprints.
Return items must be complete in their original packaging with all accessories and product documentation if applicable.
Refunds are only available for item sale price and IL sales tax (6.25%)(if applicable).
Original & return shipping charges are not eligible for reimbursement.
Our Free Shipping promotion is applicable with purchase only. If you choose to return the item(s) you will receive a refund for the item(s) minus the cost of shipping.
Refunds on purchases will be credited to the original payment source within 72 hours of receipt of the return.
If you have any further questions or concerns, please don't hesitate to contact us directly at firstname.lastname@example.org.